Hosting & Maintenance

Software that nobody maintains does not stay still — it degrades. Dependencies age, certificates lapse, backups silently stop running. We look after the parts nobody notices until the morning they matter.

The problem

Sound familiar?

If two or more of these are true, this is the service you want.

What you get

What this service covers

Managed hosting

Provisioned, configured and looked after — sized to your actual traffic rather than an upsold plan you do not need.

Uptime monitoring

Continuous checks with alerts to us, so problems are usually being worked on before you hear about them.

Backups you can restore

Automated, off-site, and periodically test-restored. A backup nobody has ever restored is a hypothesis, not a backup.

Security patching

Regular updates to the operating system, runtime and dependencies, applied to a staging environment first.

Performance tuning

Caching, database indexing, asset optimisation and Core Web Vitals work — which also affects how you rank.

Ongoing changes

A monthly allowance of development time for the small changes every live system needs, without raising a new project each time.

Process

How the work runs

Maintenance is unglamorous and easy to defer, which is precisely why it is the service most often missing when we are called in after something has gone badly wrong.

Audit what exists

Current hosting, configuration, backups and security posture, with a written account of what we found — including anything alarming.

Migrate or take over

Either we move you to managed infrastructure or take over yours. Migrations are planned so downtime is scheduled, not discovered.

Instrument everything

Monitoring, alerting and backup verification before anything else. You cannot maintain what you cannot see.

Maintain on a cycle

Patching, backup checks and performance reviews on a fixed schedule, with a plain-language summary you actually receive.

Respond when needed

Defined response times and a person who knows your system. Escalation paths for both Philippine and US/Canada hours.

FAQ

Common questions

Still unsure? A 30-minute call usually settles it faster than email.

Do you host sites you did not build?

Yes. We audit first and tell you honestly what we find. Occasionally that audit turns up something serious enough that we recommend fixing it before migrating anything.

What are your response times?

They are agreed per client and written into the arrangement, because a hospital booking system and a brochure site do not warrant the same commitment. We would rather set a realistic figure and meet it.

Are backups really tested?

Yes, on a schedule. Untested backups fail exactly when you need them, and it is one of the most common serious problems we find during audits.

Can we leave if we are not happy?

Yes. You own the infrastructure accounts and domain throughout, so leaving is an administrative task rather than a negotiation.

Does maintenance include changes to the site?

Plans include an allowance of development time for small changes. Larger pieces of work are scoped separately so you are not paying a retainer that quietly absorbs a project.

Let us look at your actual setup

Bring the workflow, the spreadsheet, or the system nobody wants to touch. We will tell you what is possible before anyone signs anything.

An I.T. solutions company in Cebu, Philippines. We automate the work between your systems and build the software that runs underneath it — for clients here and worldwide.

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